Release Notes

Travel Policy: Feature to Auto assign ‘Trip Total Flight Price’ from ‘Flight Price LLF’ calculation
- When policy includes ‘Flight Price LLF’ plus a dollar amount, the calculated LLF (lowest logical fare) is automatically assigned as the Maximum ‘Trip Total Flight Price’ value.
- This feature allows dynamic assignment of Maximum budget based on the itinerary requested and the LLF calculation.
White Label Form: Feature to support Guest Traveler workflow
- White Label Form submission requires a user to authenticate via a code sent to their email.
- Current profile system expects a valid GDS traveler profile for processing
- Introduced a mechanism to allow re-routing to guest flow when a traveler profile is not available.
- This feature will allow known travelers to submit requests and then provide their personal information (name/DOB etc.) in our JENi check out screen.
Cvent: Feature to support Travel Arranger Registration Type
- When a travel arranger is booking on behalf of one or more other travelers in Cvent, they choose a Travel Arranger registration Type.
- The Cvent registration is generated with the Travel Arranger as the primary attendee plus one or more guests.
- The travel arranger does not require flight options for themselves.
- Amgine now supports this scenario to collect the flight itinerary information and exclude the Travel Arranger from the flight itinerary request.
API Travel Policy: Feature to consume Policy Rules with Trip Request
- Feature to allow Travel Policy rules to be dynamically defined in the API call to our service.
- This feature allows Amgine API users to manage policy rules internally and not depend on the Amgine Policy rule set.
- For API users this eliminates the need to create or update policy rules in Amgine.
API Intent Only option: Feature to allow submission of ‘Intent Only’ trip requests
- This feature allows submission of requests to be processed as ‘Intent Only’.
- Intent only requests allow a TripID to be created without triggering content fetch from the GDS.
- In conjunction with Direct to Traveler flow, a link to the JENi traveler experience can be generated and sent to the traveler .
- The traveler is directed to the Modify screen in JENi with the expected itinerary pre populated .
- Traveler can make changes or additions to the itinerary, trigger content fetch and proceed to booking.
- Using this method API users can defer content fetch until the traveler triggers the search. This provides fresh results on the initial search.
- For groups where deviations are common, it allows the user the flexibility to make changes prior to content fetch.
Database: Added airport code SWO
- Added airport code SWO – Stillwater Regional Airport, Oklahoma.
Amadeus: Feature to include S coded (service elements) lines
- All Amadeus profile move commands now include the S coded lines of the profile to be added to the PNR.
Amadeus: Feature to update name field reference information
- Custom fields now support changes to the reference information associated with an Amadeus name field.
Amadeus: Issue Resolution – Middle Name
- Resolved an issue with Amadeus PNR creation where passenger middle names failed to be added to the name field of the PNR.
API Amadeus: Issue Resolution – Guest Workflow fallback
- Resolved an issue where requests that did not have a traveler profile defined would fail.
- When a traveler profile is not available in the in API call we default to Guest workflow to complete the PNR.
Amadeus: Issue Resolution – Multi passenger bookings
- Resolved an issue where trip requests with multiple passengers would cause PNR creation to fail.
Amadeus: Issue Resolution – Queue Placement fails to use the correct category
- Resolved an issue where PNR queue placement failed to identify the correct category.
PNR Creation: Issue resolution – date error when adding Ticketing/Timelimit entry
- Resolved an issue with date calculation due to timezone error.
- Added logging for improved internal monitoring.
White label Form: Issue Resolution – TSA information SSR fails in the PNR
- Resolved an issue where Trips submitted via White Label form failed to add the TSA SSR (DOB/Gender) information to the PNR.

May 29

May 29, 2026

Release Notes

Bug Fixes

Fixed corporate rate issues
Fixed issue where 7TAW ticketing time had to be set for central time
Fixed issue with Amadeus basic fares showing when off
Fixed Sabre bookings related to timeouts
Fixed seatmaps issue for Southwest Airlines
Fixed bulk upload issue where profile ID was not being included

May 15

May 19, 2026

AMGiNE – Features Released to Production

JENi Traveler Experience: Feature for ‘Out of Policy’ confirmation messages
- New feature configurable at the branch level.
- When an out of policy option is selected, the user is prompted to confirm they are booking out of policy.
- On the check out page, the user will have to check an additional box to confirm they are booking out of policy.
Admin Tool: Feature to queue PNRs to an ‘Out of Policy’ queue
- New feature to configure an ‘Out of Policy’ GDS queue at the branch level.
- When a traveler selects an out of policy option the PNR will be queued to an ‘Out of Policy’ Queue.
Admin Tool: Feature to remove ‘NOPRO’ (No Profile) remarks from the PNR
- New Feature configurable at the branch level.
- Currently, when booking an unprofiled traveler, the traveler information collected at check out is documented by default in the PNR remarks labelled as NOPRO.
- This configuration will prevent the NOPRO remarks in the PNR.
GDS: Sabre Session Management
- Improvements to Sabre session management.
Security: Credentials Management
- Implemented Key Vault service for secure management of 3rd party credentials.
Security: Credentials Validation
- Implemented credential validation prior to entry to Key Vault service.
Issue Resolution: Internal GDS emulator session management
- Resolved an issue where GDS session connection is reset after each GDS command.
Issue Resolution: Travelport+ hotel image display
- Resolved an issue where hotel images were not displayed consistently in the hotel list.
Issue Resolution: Date of Birth assignment for second traveler
- Resolved an issue where changing the date of birth for traveler #2 or higher changed the date of birth for traveler #1 in error.
Issue Resolution: Issue with Policy application on leg-by-leg flight selection
- Resolved an issue where selecting one leg that is ‘In Policy’ and a second leg that is ‘Out of Policy’ would cause the bundled pricing to show ‘In Policy’ status in error.

May 8

May 8, 2026

AMGiNE – Features Released to Production

JENi: Feature for Amgine hosted White Label search form for Travelers
- New Feature that allows a traveler to initiate a request from an Amgine hosted form.
- Our white label form allows the user to submit a request for travel (Air/Hotel/Car) for processing from a publicly available URL.
- Traveler must be profiled and must authenticate via a code sent to their email address
- This feature can be configured at the branch level so it is Account or Group specific.
- On submission the request can be routed to an agent or we can push the user directly to our JENi Traveller experience.
- Each branch is assigned a unique URL that can be sent to travelers
- Travel policy group can be defaulted in configuration.
PNR Creation: Feature to execute Sabre Commands at time of Profile Move
- Allows more granular control over when Sabre commands are executed in the PNR creation process.
Flight Search: Feature to support triggering search by cabin class as defined in policy
- Added the ability for intent search to follow cabin class defined in policy.
- If policy defines First Class to be ‘in policy’, the intent search will now specify First Class as a search parameter.
Policy Rules: Feature to change Policy Rule for ‘Number of Stops’ to a specific integer entry
- Change ‘Flight Number of Stops’ in Policy rule from dropdown ‘NonStop/MultiStop’ to specific integer selection.
- This allows more granular control to remove 2 and 3 stop options from being selected as ‘In Policy’.
Database: Assign aisle seat as the default in Air Configuration for all Branches
- Assign aisle request by default, if no branch configuration previously exists.
Security: Feature to clear authentication credentials when the TMC PCC IsAuthenticator flag is set to false
- If GDS PCC configuration removes a PCC as an authentication PCC, existing authentication credentials are cleared.
Issue Resolution: Email address with invalid characters caused the ‘Send Email’ button to fail
- Emails with invalid characters are now sanitized (invalid characters are removed) prior to processing.
Issue Resolution: Period character in custom fields causing PNR remark failure
- Resolved an issue where a period character in a custom field configuration caused a failure in the PNR remark.
- Custom fields now allow the period character (.)
Issue Resolution: Cvent Event ID in an Inactive branch caused a live request to fail in an active branch
- Resolved an issue where Cvent requests were not routed through the active Branch when two Branches had the same Cvent event code and one Branch was inactive.
- Inactive branches are no longer considered when searching for Cvent event id match.
Issue Resolution: Resolved an issue where one sold out flight triggered all flights to show sold out
- Resolved an issue where adding more flights to Selected Options showed all flights as Fully Booked when availability had only one fully booked flight.

April 24

Apr 24, 2026

AMGiNE – Features Released to Production

JENi: New Feature – Modify Intent – AI Conversational Mode
- New feature to allow AI conversational mode in the Modify Intent Screen
- This option is configurable at the branch level.
- Users can now enter requests such as: ‘Change outbound date to 03Sep’
Admin Tool: New Feature – Ability to add Branch expiry dates
- Ability to set a future expiry date for a branch
- Upon expiry, branch status is set to ‘inactive’ and the branch is removed from branch drop down lists
- Agent Experience filters will no longer display the branch
- Branches can be re-activated at any time if necessary
JENi: Guest workflow – Known Traveler Number – Country of Issue – list
- In the check out screen, for Know Traveler Number, the country of issue field has been changed to a drop down list of only US and CA as the program is limited to these two countries.
Custom Fields: New variable for Flight LLF-Lowest Logical Fare
- Custom Fields now supports the option to record the LLF value in the PNR
- The LLF value can be calculated as the lowest available fare or the lowest available fare excluding certain airlines. (eg. F9 frontier)
- The LLF value can be added to the PNR in any required remark format
GDS: Amadeus – Custom Field support for updating Name Reference
- Ability to update name reference information in the Amadeus PNR

Email Processing: Issue Resolution – processing delay – attachments
- Resolved an issue where requests with an attached file would stay in received state for 5 minutes before transitioning to drafted/drafting failed
JENi: Issue Resolution – Navigation
- Resolved an issue where Sticky Breadcrumbs navigation was stopping user from accessing AI Filters for Hotels

April 10

Apr 10, 2026

Release Notes

AMGiNE – Features Released to Production

Block Air: Auto pin block flights in the options list
- Changes to auto pin block air flight option as the 1st option when Block Booking is available.
Bulk Air Upload: Issue with Flight Destination ingestion
- Resolved an issue where Flight Destination-By-Airport code was applied to all flights instead of Outbound/Inbound flight specifically.
JENI: Issue with out of budget flight selection
- Resolved an issue where travelers could not confirm flights that are out of budget after trying to shop or select other recommendations.
JENi: Issue with date order in Modify Intent
- Resolved an issue where incorrect date order error is shown for one-way flights with other segments in Jeni Modify Intent.
GDS: GDS SSR DOCS request failures
- Resolved an issue where SSR DOCS requests would fail on hyphenated names. Removed hyphen and any non alpha characters from names when adding SSR DOCS remarks to PNR.
JENi: FOP for Guest not added to PNR
- Resolved an issue where FOP entered for a Guest Traveler in JENi was not added to the PNR when the request originated in Cvent.
Option Selection: Issue Resolution
- Resolved an issue where scoring for flight itineraries were not applied correctly.
Admin Tool: Incorrect record count appears when filters applied
- Resolved an issue where an incorrect number of records are displayed when a filter is selected.
Agent Experience: Intermittent “Something went wrong” message
- Resolved an issue where itineraries in Suspensed/Booked/Booking Failed state caused a “Something Went Wrong” message to appear.

April 2

Apr 2, 2026

AMGiNE – Features Released to Production

JENi: Middle Name Display from Shell PNR
- Feature to show Middle Name for a traveler in Jeni when Shell PNR is enabled.
JENI: Customizable Text – Confirmation Screen / Agent Assistance
- Feature to allow Customizable text for the following sections in JENi:
  - Confirmation Screen – Acknowledgment text prior to booking.
  - Request Assistance – Description text in the Request Assistance screen.
Admin Tool: Policy configuration – Copy/Paste functionality
- Feature to allow copy/paste of policies in policy tool.
Block Air: Auto pin block flights in the options list
- Feature to auto pin block air flight option as the 1st option when Block Booking is available.
Agent Experience: Issue Resolution
- Resolved an issue where maximum budget policy rule gets removed when the itinerary is declined by a Traveler and taken over by an Agent.
JENi: FOP for Guest not added to PNR
- Resolved an issue where FOP entered for a Guest Traveler in JENi was not added to the PNR when the request originated in Cvent.
PNR: Booking Failure due to OTH segment date calculation
- Resolved an issue where Sabre flight bookings were failing for date requests too far in the future. Date calculation for OTH segment caused an out of sequence itinerary error.
JENi: Travel workspace endpoint issue
- Resolved an issue for API users where the Travel Workspace endpoint for Decline and Approval was not working correctly.
Agent Experience: Corporate Air Rate not displaying
- Resolved an issue where Corporate Air rates failed to appear for connecting flights.

March 27

Mar 30, 2026

Release Notes

Features:

Added support for Travelport+ in FOP
Added support for Shell PNR in FOP
Added more remark support in Amadeus
Added booking confirmation support when performed in Jeni onlt

Bug Fixes

Fixed bug where +1 in emails caused notifications to fail
Fixed bug where adding a CC to the PNR where Sabre would show “Invalid Entry”
Fixed bug where search filter within Third Party Connectors would only display individual pages

March 20

Mar 20, 2026

AMGiNE – Features Released to Production

PNR: Feature to Add FOP when Shell PNR is already created
- Ability to collect a Credit Card at check out and add the card to a shell PNR created when the request is received. The Shell PNR can be created by AMGiNE or through an external process.
GDS Amadeus: Feature to support PNR manipulation via SOAP API calls
- Feature to add remarks to the Amadeus PNR using API calls.
Feature to add Check In and Check Out time for Hotels in Jeni
- Display Check In and Check Out times in JENi displays.
Scaling Infrastructure: Content Pods
- Resolved an issue for Content Pods consuming Memory.
PNR: Post Booking Validator
- Bug fix where Post Booking Validator for Cars displayed incorrect pickup and drop off times.
PNR: OTH Segment
- Bug fix where bookings were failing due to incorrect OTH segment date calculation on long stay itineraries.
Scaling Infrastructure: Block Bookings
- Bug fix where Fly America with Block Booking caused Content Pods to restart.
API: Webhook Payload
- Bug fix where Webhook Payload is missing Serviced Entity Branch GUID.
Agent Experience: Help Option
- Bug fix where help button does not open the mail to options.
Scaling Infrastructure: White Label form
- Bug fix where white label form autocomplete master data calls create a race condition. Failure to reload prevented the airport codes from appearing.
Admin Tool: Branch display in Connectors
- Bug fix where incorrect count is being displayed for Number of Branches.
Agent Experience: Booking fail on TripID Taken over by Agent
- Bug fix where itinerary taken over by agent from a traveler had issues with booking as the traveler selection was still available in the pinned itinerary.

« Older Entries